Premier Inn London Richmond, Richmond (Greater London) ~ Discover room options, reviews & pricing

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Key details

About the Hotel

136 - 138 Lower Mortlake Road, Richmond (Greater London), United Kingdom, TW9 2JZ

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The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Quadruple Room

Max:

2 persons

Bed options:

1 Double bed

Heating

Air conditioning

room details

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Family Room

Max:

2 persons

Bed options:

1 Double bed

Heating

Air conditioning

room details

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Double Room Disability Access

Max:

2 persons

Bed options:

1 Double bed

Heating

Air conditioning

room details

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Getting around

Check out the full range of transport modes

City Centre

Richmond (Greater London)3700 ft

Airports

London Heathrow (LHR) 10.9 mi

London City (LCY) 17.0 mi

Train

Richmond3000 ft

Bus

Bus stop700 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Great Breakfast Buffet

“The breakfast buffet was well stocked and constantly replenished, providing a variety of options to kick start my day. I appreciated the quality of the food, which contributed to a really enjoyable morning experience.” view full review

Secure and Affordable Parking

“The secure parking for £10 was a great value, allowing me peace of mind while exploring the area. Having a dedicated parking option at the hotel made my stay significantly more convenient.” view full review

Comfortable and Spacious Rooms

“I was impressed with the size of the room, which felt incredibly spacious. The room featured great temperature control, ensuring a pleasant environment during my stay, and I loved being able to easily adjust the air conditioning.” view full review

Clean and Functional Bathrooms

“The bathroom was clean and functional, offering all the necessary amenities. Despite a few areas looking a bit dated, the overall cleanliness made it a comfortable space to refresh after a long day.” view full review

General

Wi-Fi
Lift

Dining

Restaurant

Room features

Air conditioning

Media

Flat-screen TV

Room decor

Carpeted floor

Location

136 - 138 Lower Mortlake Road, Richmond (Greater London), United Kingdom, TW9 2JZ

Map view

street view

136 - 138 Lower Mortlake Road, Richmond (Greater London), United Kingdom, TW9 2JZ

City landmarks

Botanical Garden

Royal Botanic Gardens

1.0 mi

Richmond

Richmond Park

1.6 mi

Stadium

Twickenham Stadium

2.3 mi

Marble Hill House Marble Hill Park Richmond Road

Marble Hill House

1.5 mi

Palace

Kew Palace

1.5 mi

Museum

The Musical Museum

1.5 mi

Garden

The Great Pagoda

2000 ft

Church Of St Lawrence

1.4 mi

Museum

London Museum of Water and Steam

1.5 mi

Park Rd House open Wednesdays

Syon House and Park

1.3 mi

Ham House Ham Street Ham

Ham House and Garden

1.8 mi

Museum

Museum of Richmond

1.4 mi

Gallery

Marianne North Gallery

3700 ft

Golf Course

Royal Mid-Surrey Golf Club

2400 ft

Kew Road Royal Botanical Gardens

Shirley Sherwood Gallery of Botanical Art

3000 ft

Ornamental Bridge In Syon Park Over Pond Near Entrance Gates

1.1 mi

Old Deer Park Twickenham Road

Old Deer Park

2600 ft

Royal Botanic Gardens Kew

Queen Charlotte's Cottage

1.0 mi

Flora's Column

1.2 mi

Syon Park Boathouse The Pavilion

1.2 mi

Treetop Walkway

4600 ft

Bridge

Richmond Lock and Weir

3200 ft

Church

Our Lady Queen Of Peace

2100 ft

Bridge

Richmond Bridge

1.1 mi

Garden

Temperate House

3100 ft

Whittaker Ave

Richmond Riverside

1.1 mi

Richmond

1.2 mi

Park

Syon Park

3.6 mi

Palace

Syon House

3.6 mi

Nearby

Golf Course

Royal Mid-Surrey Golf Club

1700 ft

Restaurants

Sud Italia

2600 ft

115-117 Kew Road

Butter Beans

1.2 mi

3 Westminster House Kew Road Unit 3 Westminster House

Sun Inn

1.1 mi

17 Parkshot

Mcdonald's Restaurants

1.2 mi

30 The Quadrant

Reviews and Ratings

Feedback from previous guests about their experience.

76%

were satisfied with the hotel and would gladly return

7.6/10

Very good

Rooms

7.6

Location

9.0

Service

7.8

Dining

7.2

Naomi

United Kingdom, January 2025

9.2/10

I had an enjoyable stay at the Premier Inn London Richmond. The staff were genuinely exceptional, contributing significantly to my positive experience. While the room was a bit cramped with the additional beds for my children, it didn't overshadow the overall pleasant atmosphere. The location was perfect for exploring Richmond and the nearby Kew Gardens, making it a great base for my family trip. 🌟😊

Rooms

8.0

The room was spacious enough for my family, but the layout felt a little cramped with the added beds for my kids.

Service

10.0

The staff, especially the young ladies in the restaurant and the breakfast manager, were incredibly helpful and friendly.

Location

10.0

The hotel's location was ideal, just a short walk to Richmond station and Kew Gardens, with easy public transport access.

Dining

9.0

I enjoyed a delicious meal in the restaurant, with various dietary options and reasonably priced choices.

Facilities

9.0

Overall, the hotel featured modern facilities and a calm environment, contributing to a relaxing stay.

Benjamin

United Kingdom, December 2024

7.6/10

I had a generally positive stay at Premier Inn London Richmond. The friendly staff and clean facilities really stood out, though I faced some challenges regarding bike storage. Overall, it was a good experience for the price, especially with the great location near public transport and local attractions.

Rooms

8.0

The rooms were comfortable and spacious, though mine felt a bit cramped with the additional beds for the kids.

Service

8.0

Staff were friendly and very responsive, especially during meals and at the front desk.

Location

8.0

Conveniently located with accessible public transport options, making it easy to explore central Richmond and beyond.

Dining

8.0

The restaurant served good food with a range of dietary options, and I particularly enjoyed the homemade muffins.

Facilities

6.0

The hotel was equipped with good facilities, but I encountered some issues regarding bike storage that needed clarification.

Christian

United Kingdom, October 2024

6.6/10

My stay at the Premier Inn London Richmond was a mixed bag. The hotel is in a fantastic location, making it easy to explore local attractions like Kew Gardens, but the service left a lot to be desired. The room was spacious and comfortable, although it felt a bit dated, and the parking situation was frustrating. Overall, it's a decent value for the area, but there are definitely areas for improvement.

Rooms

6.0

The room was spacious and comfortable for the price, though it felt a bit shabby.

Service

5.0

The service from the staff was inconsistent, with communication often difficult.

Location

9.0

It's just a 10-minute walk from the station and close to the river and great pubs.

Dining

5.0

The breakfast options were decent, but the lack of variety for hot beverages was disappointing.

Facilities

5.0

The parking was overly expensive at £18 for every entry and exit, with no free options.

Scarlett

United Kingdom, October 2024

8.2/10

I had a pleasant stay at Premier Inn London Richmond. the customer service was remarkable, as the staff prioritized my room cleaning on arrival. although I encountered a parking issue that was quite frustrating.

Rooms

8.0

The room was spacious and clean, able to comfortably accommodate 4 beds, which made our family feel at ease. I did find the pillows lacking, which affected my comfort a bit.

Service

10.0

Staff were incredibly helpful and responded quickly to my needs. they made an effort to enhance my experience, especially the lady at reception who assisted with early check-in.

Location

9.0

The location was fantastic for both Richmond and London, with easy public transport access. there were lovely nearby dining options and I even found a quaint pub by the river at Chiswick.

Dining

8.0

Breakfast was delightful with a variety of options available. I particularly appreciated the freshly baked croissants I enjoyed at a cafe opposite.

Facilities

6.0

Although the bar on-site was a nice touch, there were some issues during my stay, like the TV reception being poor. parking was a challenge due to high charges and restrictions.

Juliet

United Kingdom, September 2024

7.0/10

My recent stay at Premier Inn London Richmond had its ups and downs. The location was perfect for exploring Richmond and getting to central London, and I appreciated the cleanliness of the hotel. However, I encountered some frustrating service issues, particularly at breakfast where staff seemed overwhelmed, and my attempts to retrieve a lost item from my room were met with unresponsiveness. Overall, it was a mixed experience.

Rooms

8.0

The room was comfortable and tidy, contributing to a restful night's sleep despite the busy surroundings.

Service

6.0

Service was generally friendly, but I found the responsiveness lacking when trying to follow up on my lost item.

Location

9.0

The hotel is in a fantastic spot, just a short walk to Richmond station and close to local attractions like Kew Gardens.

Dining

6.0

The breakfast had a good variety, but I experienced long waits for basic items like milk and fruit juice during my meal.

Facilities

6.0

Parking was limited but available; however, staff shortages during breakfast affected the overall efficiency.

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